2. User Age and Eligibility:

You must be at least 18 years of age to use our Services. By using our Site, Apps, or Services, you represent and warrant that you are 18 years of age or older. If you are under the age of 18, please do not use our Site, Apps, or Services and do not provide us with any personal information.

3. Definitions:

For the purpose of this Agreement, the following definitions apply:

• "Agreement" means these Terms and Conditions of Service.
• "Apps" or "Services" refers collectively to the AGROWEX-HUB Apps, the Driver's Delivery App, the AGROWEX Maturity Assessment Tool, and any related services provided through them.
• "Site" refers to our websites, including www.agrowex-hub.com, and any subdomains thereof.
• "AGROWEX," "us," "we," and "our" refers to AGROWEX INDUSTRIES (PTY) LTD.
• "User," "you," and "“your" refers to any individual or entity accessing or using our Site, Apps, or Services.

4. Description of Services:

The AGROWEX-HUB ecosystem comprises mobile applications designed to support various aspects of the agricultural process:

• AGROWEX App: This application assists farmers with managing their agricultural production, finances, inventory, sales, transactional capabilities, and provides analytical tools for data analysis.
• Driver's Delivery App: This application is used by delivery personnel to manage and track the delivery of goods.
• AGROWEX Maturity Assessment Tool: This application provides tools for assessing the maturity and quality of agricultural products. These Services are accessible through our Sites, Web Apps, and Mobile Apps.

5. User Accounts:

To access and use certain features of the AGROWEX-HUB Apps and Sites, you may be required to create an account. When registering, you will be asked to provide accurate and complete information, such as your name, company name (if applicable), and email address. We may also request additional information as necessary.

For paid services, your credit or debit card information will be securely processed by our third-party payment gateway partner. We have the sole discretion to grant accounts and reserve the right to refuse registration to any user without explanation.

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized access to or use of your account.

We will not disclose your personally identifiable information to third parties without your explicit consent, except as described in our Privacy Policy. We may, however, share aggregated, non-identifying information with third parties for analytical or other purposes. AGROWEX reserves the right to restrict, limit, suspend, or revoke your access to or use of the AGROWEX-HUB Apps and Services at any time, with or without notice or explanation.

6. Use of AGROWEX-HUB Platforms:

Upon creating an account, we grant you a personal, limited, non-exclusive, non- transferable, and revocable license to access and use our Software and Services for your intended purpose, subject to the terms of this Agreement. This license is solely for your personal or business use as intended by the functionality of the specific App you are using. You agree not to:

• Sell, rent, lease, sublicense, redistribute, or otherwise transfer your license or access to our Services to any third party.
• Reverse engineer, decompile, disassemble, or otherwise attempt to derive the source code of our Software, except as expressly permitted by applicable law.
• Copy, modify, adapt, or create derivative works based on our Services or any part thereof, without our express written permission.
• Use our Services in any way that is not expressly authorized by this Agreement or in writing by AGROWEX INDUSTRIES (PTY) LTD.
• Use our Services for any illegal, unethical, or unauthorized purpose.
• Transmit any content that is illegal, abusive, harassing, harmful to reputation, pornographic, indecent, profane, obscene, hateful, racist, or otherwise objectionable in our reasonable opinion.
• Provide false or misleading information during registration or at any other time.
• Violate any contracts, rules, or policies governing the use of your mobile device or provided by your wireless carrier and/or mobile device manufacturer.
• Transmit any viruses, malware, worms, or other malicious software.
• Impersonate any person or entity or misrepresent your affiliation with any person or entity.
• Violate any requirements, procedures, policies, or regulations of networks connected to the AGROWEX-HUB Apps and Web Apps.
• Interfere with or disrupt the integrity or performance of the AGROWEX-HUB Apps and Web Apps.
• Attempt to gain unauthorized access to any part of our Services, user accounts, or computer systems or networks.
• Engage in any form of hacking, spamming, phishing, or other malicious activities against us or other users.
• Collect or store personal information about other users without their consent.
• Violate any applicable laws or regulations.
• Cause or aid in the destruction, manipulation, removal, disabling, or impairment of any portion of our websites, Mobile App, and Web App, including the de-indexing or de-caching of any portion of our website from a third party's website.
• Infringe upon our intellectual property rights or the intellectual property rights of others.
• Access the AGROWEX-HUB Apps and Web Apps through a virtual private network (VPN) or by proxy, if such access is intended to circumvent geographical restrictions or for other unauthorized purposes.

Violation of these terms may result in the immediate suspension or termination of your access to our Services, without notice and at our sole discretion. We generally reserve the right to provide an explanation for any suspension or termination, but are not obligated to do so in all cases.

Our Sites, Apps, and Services may contain links to third-party websites or integrated third- party products. These links are provided for your convenience only, and do not constitute an endorsement or affiliation with the third party. We have no control over third-party. websites or their content, and your access to and use of such websites is at your own risk. You should always review the terms of use and privacy policies of any third-party website before using it. AGROWEX shall not be responsible for any damages or loss arising from your use of any third-party websites, products, or services.

7. Intellectual Property Rights:

The design, features, functionality, and content of the AGROWEX-HUB Apps, Web App, and Services, including but not limited to text, scripts, graphics, interactive features, trademarks, service marks, and logos ("Marks"), are owned by or licensed to AGROWEX INDUSTRIES (PTY) LTD and are protected by copyright, trademark, and other intellectual property laws and international conventions.

AGROWEX INDUSTRIES (PTY) LTD reserves all rights not expressly granted in and to the Services and the Site. You agree not to use, copy, reproduce, modify, distribute, or create derivative works based on any content from our Site or Services without our express written permission. You acknowledge that your use of our Services does not grant you any ownership rights in our intellectual property.

8. User Content and Privacy:

AGROWEX does not claim ownership of the content you may upload, submit, or otherwise make available through our Services ("Your Content"). However, you are solely responsible for Your Content and the consequences of its transmission or publication. You represent and warrant that you have all necessary rights and permissions to share Your Content and that it does not violate the terms outlined in Section 6 of this Agreement.

AGROWEX is not responsible or liable for Your Content, including any content that may be illegal, abusive, harassing, harmful to reputation, pornographic, indecent, profane, obscene, hateful, racist, or otherwise objectionable. Your Content and related metadata may be viewed by other users in accordance with your settings on the Service.

While AGROWEX reserves the right to monitor Your Content, we are under no obligation to do so. We may, however, remove or refuse to display any of Your Content for any reason or no reason, at our sole discretion.

By submitting Your Content to our Services, you grant AGROWEX a non-exclusive, royalty-free, fully-paid, worldwide, transferable license to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display Your Content in connection with the operation and promotion of the AGROWEX Services across any and all media. This license includes the right for AGROWEX to display advertisements in connection with Your Content and to use Your Content to advertise and promote AGROWEX.

Our collection, use, and sharing of your personal information are governed by our Privacy Policy, which is incorporated into this Agreement by reference. Please review our Privacy Policy carefully to understand our practices.   When you use our Services, we may use cookies, web beacons, and other tracking technologies to collect information about your usage patterns, device information, and location data (if you enable location services).

This information is used to improve our Services, personalize your experience, and for analytical purposes. You can control the use of cookies through your browser settings, but disabling cookies may affect the functionality of some features of our Services. By using our Services, you consent to our use of these tracking technologies as described in our Privacy Policy.

We may also use third-party analytics tools, such as Google Analytics, to analyse user behaviour on our Services. These tools may collect information sent by your browser, including cookies and your IP address, and their use of this information is governed by their respective privacy policies.

9. Payment Terms (Subscriptions):

AGROWEX-HUB and Web App may offer both free and paid subscription plans. If you choose to subscribe to a paid plan, you will be required to provide valid payment information. By subscribing, you authorize us to charge the applicable subscription fees to your chosen payment method.

Subscription fees may vary depending on the plan you select. Please ensure that you understand the pricing and payment terms before subscribing. For recurring subscriptions (e.g., monthly), your payment method will be automatically charged at the beginning of each billing cycle without further notice, unless you cancel your subscription before the renewal date.

We reserve the right to change our subscription fees at any time, but we will provide you with reasonable notice of any price increases. You can cancel your paid subscription at any time through your account settings within the App or Site. Upon cancellation, you will retain access to the paid features until the end of your current billing cycle, but you will not be charged for subsequent billing periods.

Refunds for Subscriptions: Unless otherwise stated or required by applicable law or the policies of the Google Play Store, subscription fees are non-refundable, and we do not provide refunds or credits for any partial subscription periods or unused portions of a subscription. Any refund requests will be handled in accordance with the Google Play Store's refund policies.

10. Purchases and Payment Clearance (Marketplace Functionality):

The AGROWEX-HUB and Web App may include a platform for facilitating sales transactions between farmers and customers. For purchases made through this platform:

• The buyer's provided credit/debit card will be debited immediately upon completion of the purchase checkout process.
• Payments to the selling farmer for completed transactions will be processed to their nominated account within 48 hours after confirmation of goods receipt by our designated delivery agents.
• Farmers will receive a weekly statement of account summarizing their transactions on the platform.
• AGROWEX may charge farmers a platform service fee, which will be clearly communicated within the App.

As a farmer using the platform, you agree to:

• Only list produce that is currently available for sale.
• Provide accurate quantities of products in your store inventory.
• Ensure that all paid orders are available for collection by the buyer or our delivery agents within the specified timeframe (e.g., within 2 hours of order processing for collection).

AGROWEX is not responsible for any issues arising from inaccurate product listings, incorrect quantities, or the unavailability of listed products. Any disputes between buyers and sellers should be resolved directly between the parties, although AGROWEX may provide reasonable assistance in facilitating communication.

11.Google Play Specific Terms:

• By downloading the AGROWEX-HUB Apps from the Google Play Store, you acknowledge and agree to the Google Play Terms of Service in addition to these Terms and Conditions.
• In the event of any conflict between these Terms and the Google Play Terms of Service, the Google Play Terms of Service will take precedence with respect to your use of the Apps downloaded from the Google Play Store.
• Standard cancellation and refund policies for apps and in-app purchases obtained through Google Play will apply. You may find more information about these policies in the Google Play Store help centre.
• For any paid digital content or subscriptions offered within the AGROWEX-HUB Apps and purchased through Google Play, refunds will be handled in accordance with the Google Play Developer Program Policies. Typically, users can request a refund within 48 hours of purchase if the content is faulty or does not perform as advertised.
• For subscriptions managed through Google Play, you can manage or cancel your subscriptions through your Google Play account settings.
• If you encounter any issues with in-app purchases or subscriptions made through Google Play, you may also contact Google Play support directly for assistance.

12. Representations and Warranties:

To the maximum extent permitted by applicable law, our Services are provided on an "as is" and "as available" basis without any warranties of any kind, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, non-infringement, and any warranties arising out of course of dealing or usage of trade.   We make no representations or warranties that our Services will be uninterrupted, error- free, secure, or that any defects will be corrected. We do not warrant the accuracy, completeness, reliability, or timeliness of any content or information provided through our Services.

You agree that your use of our Services is at your sole risk. We shall not be liable for any loss or damage arising from your use of our Services, including but not limited to any errors or omissions in content, loss of data, or business interruption. We are not responsible for the actions or inactions of third parties who may use our Services, including but not limited to issues related to intellectual property infringement, defamation, or tortious interference.

We are not liable for any failure or disruption of our Services or the goods or services of any third party, including any technical malfunctions, network outages, or delays in delivery.

13. Limitations on Liability:

To the maximum extent permitted by applicable law, AGROWEX INDUSTRIES (PTY) LTD, its affiliates, officers, directors, employees, agents, and licensors shall not be liable for any indirect, incidental, special, consequential, or punitive damages (including, without limitation, damages for loss of profits, data, use, goodwill, or other intangible losses) arising out of or relating to your use of or inability to use our Services, even if we have been advised of the possibility of such damages.

Our total cumulative liability to you for any and all claims arising out of or relating to this Agreement or our Services shall not exceed the amount you paid to us (if any) for the use of the specific Service in the twelve (12) months preceding the event giving rise to the liability. If you have not paid us for the use of the Service, our total liability to you shall be limited to the maximum extent permitted by applicable law.

You specifically acknowledge and agree that AGROWEX shall not be liable for any user content or the defamatory, offensive, or illegal conduct of any third party and that the risk of harm or damage from such conduct rests entirely with you.

We shall not be liable for any business problems or losses that may arise from your use of our Site, Apps, and Services. Any information provided through our Services is for informational purposes only, and any decisions you make based on such information are your sole responsibility. In the event of any problem with our Site, Service, or any content, your sole remedy is to cease using our Site, Service, or content. We take no responsibility and assume no liability for any user content that is posted, stored, uploaded, or transmitted through our Services, or for any loss or damages that may occur as a result of such content, including but not limited to claims of defamation, slander, libel, falsehoods, obscenity, or profanity. We take no responsibility and assume no liability for any claim, action, petition, demand for arbitration, or lawsuit alleging injury or damage resulting from your use of the AGROWEX-HUB Apps, whether arising in tort, contract, law, or equity.

Your ability to use or interact with our Services is a privilege, not a right, and we reserve the right to take any action we deem appropriate, without notice, to prevent any violation, enforce any provision, or rectify any alleged violations of this Agreement or any applicable law, at our sole discretion.

If any part of this limitation of liability is found to be invalid or unenforceable under applicable law, our liability shall be limited to the maximum extent permitted by law.

Our Services are controlled and offered by AGROWEX-HUB App from its facilities in South Africa. We make no representations that the Services are appropriate or available for use in other locations. Those who access or use the Services from other jurisdictions do so at their own volition and are responsible for compliance with local law.

AGROWEX APP

[Re: Privacy Compliance Officer]

Physical Mail: AGROWEX-HUB Re: Procurement Manager AGROWEX INDUSTRIES (PTY) LTD, Office 16, Blueberry Shopping Centre, Blueberry St, Honeydew, Roodepoort, 2040

For more info on our Policies, please visit: https://agrowex-hub.com/policies.html